Financial Services Systems Modernisation

We upgrade banking and insurance systems for the digital age


The modernisation of legacy systems is more than a technical upgrade; it reshapes how financial institutions like banks and insurance companies operate, innovate, and compete in a fast-changing landscape. 


Modernisation does carry risk, but with us, it's engineered for confidence. 



A legacy of modernisation 


Legacy systems aren’t just holding financial institutions back; they are risks waiting to happen.  


Decades of quick fixes, hidden dependencies, and fading documentation have made them unclear, complex and inflexible. They threaten compliance, slow down innovation, limit adaptability, and expose institutions to risk. 


At Critical Software, we don’t just address symptoms, we get to the root cause of the challenges. From COBOL and Assembler code to full mainframe ecosystems, we start by understanding your systems, cutting through the chaos to deliver secure, scalable, future-ready solutions. 


For Critical Software, modernisation isn’t about replacing code, it is about reshaping how you operate. We align technology, processes, and people to ensure change is complete, not cosmetic.

Why modernise now?


55%
Of banking institutions say the limitations of their existing core solutions is the biggest roadblock to achieving their business goals.
>33%
Of annual IT budgets spent maintaining legacy systems.
$4.6
Billion in fines for non-compliance in 2024 alone.
~10%
Increase in potential revenue with more flexible products.
~30%
Increase in operational efficiency through modernisation.
~20%
Reduction in cost per account.

Overcoming modernisation pain points 


No two financial institutions are the same, and neither are their paths to modernisation. There is no plug-and-play solution when legacy complexity runs deep. Success demands leadership, vision, and a clear understanding of the systems involved. 


Yet many leaders are flying blind. That’s where we come in. Our specialised Financial Services System Modernisation Assessment brings clarity, delivering expert insights into your current state and a tailored, actionable roadmap to move forward with confidence. 


Modernising legacy systems isn’t easy, but we make it possible. We guide our clients through the toughest challenges that derail modernisation efforts, including: 


  • Mapping the Unknown: Our Financial Services System Modernisation Assessment brings clarity to unmapped environments, creating tailored, future-proof strategies that work. 
  • Untangling Complexity: We break down monolithic, highly interconnected systems, exposing undocumented dependencies and hidden risks. 
  • Bridging Old and New: We seamlessly integrate legacy platforms with modern architectures - cloud, APIs, microservices - without disruption. 
  • Staying Compliant & Secure: We build with regulation in mind, ensuring your systems meet the highest standards for compliance, security, and auditability. 
  • Protecting Business Continuity: Our phased migration strategies keep real-time transactions flowing, eliminating the disruption of big-bang upgrades. 


No matter how complex your legacy landscape, we know the way forward and we walk it with you. 


Critical Software is the trusted partner behind some of the most complex modernisation projects in financial services. We bring the deep functional expertise, architectural know-how, and proven best practices needed to navigate every stage of the journey, seamlessly and securely. 


And with our AI-powered accelerator, we don’t just modernise, we do it faster, smarter, and with greater precision. 



CoBot: Critical Software’s AI Modernisation Accelerator 


Meet CoBot, our AI-powered tool that accelerates modernisation by truly understanding legacy code, not just relying on limited resources with specific knowledge. 


CoBot decodes decade-old systems, delivering clear, visual explanations of even the most complex architectures. It doesn’t just, analyse; it comprehends the codebase as the single source of truth. 


Powered by advanced AI, CoBot reveals the underlying business logic and operational processes, providing deep, actionable insights that reduce risk, minimise dependence on scarce legacy expertise, and dramatically accelerate transformation. 


With CoBot, what once took years can now take weeks, and with far greater confidence. 


CoBot is your financial services AI-powered ally, driving adaptable transformation, reducing risk, and unravelling legacy complexity. 


Don't miss your chance to book a free demo with a CSW modernisation expert.

Our Financial Services Modernisation Approach


Critical Software’s financial services modernisation methodology for banks and insurance companies is built to take the risk out of transformation, without interrupting business. 


Grounded in four strategic business drivers, our approach balances quick wins with long-term value, enabling continuous optimisation throughout the journey.  


If you are ready to future-proof your business, now is the time. Embrace a modernisation journey designed for maximum adaptability, so your systems, processes, and strategies can evolve seamlessly with changing markets and customer needs. This isn’t just an upgrade; it’s a bold leap forward that keeps you agile and resilient.

At Critical Software, we are your trusted partner through every phase, helping you turn complexity into clarity and change into a lasting advantage.  


Let’s redefine your future together.

Pedro
Leite
Pedro is a Business Development Director at Critical Software, bringing over 17 years of experience in digital transformation across the financial and public sectors. Passionate about innovation, he works to strengthen the company’s network of customers and partners. In his free time, Pedro enjoys reading, music, cinema, art, traveling, and exploring new cultures.
Get in touch with Pedro:
José
Cerqueira
José has over 25 years’ experience in business consultancy, software development and architecture design, putting him in the perfect position to empower digital transformation, modernise core banking architectures and create bespoke data solutions. When he’s not working hard to build the future of finance, José can be found down by the sea, capturing the moment with his camera.
Get in touch with José:
Get in touch