Digital Business Transformation: From Evolution to Revolution
This ensures a smoother transition, leading to impactful and effective results where technology plays a key role in enabling success.
Through its Centre of Excellence and strategic partnerships, Critical has built a robust ecosystem that allows our teams to deliver a tailor-made solution while meeting the real needs of your organisation.
The key to ensuring the success of digital transformation? Critical's envision and operating model - the perfect way to enhance your digital transformation journey.
Where innovation meets strategy: our teams design a transformation strategy based on a shared understanding between Business and IT departments, considering both the organisation's challenges and opportunities, as well as industry benchmarks.
Our unique Envision first stage is designed to position you and your business ahead of the curve in a rapidly evolving market. As digital strategists, our objective is to better understand your business context and requirements, allowing us to create solutions that will positively influence your company's results.
But how do we achieve this?
- Exploring: time to delve your company’s DNA through workshops and interviews with key stakeholders. We’ll map your business model and values and identify the main business and technological pain points.
- Assessing: your digital transformation journey begins! Our gap analysis between your business context and broader market benchmarks will help identify best practice, a roadmap of main improvement opportunities, and curated solutions tailored specifically to your challenges.
- Defining: a significant stride in empowering your transformative journey. Our teams will help you craft a tailor-made strategy and business case, prioritising elements that are crucial to your digital evolution.
Our methodology caters to the unique challenges and realities of our clients. Our teams focus on the operationalisation process, implementing strategic and bespoke approaches to projects and leveraging progressive and agile methodologies to achieve business goals.
- We will ignite your strategy: expect a new team setup and ramp-up aligned with your ultimate goals — by strategically positioning your team, we guarantee a focus on business priorities and on the delivery of results in a progressive and agile way.
- We ensure a tailor-made experience: the extensive domain knowledge of our functional teams gives them the ability to be hands-on in designing solutions, mapping digital journeys, and together with our tech experts, crafting a technological architecture that will support a smooth implementation.
- We turn ideas into reality: our technical leadership and high-performance teams and adaptable operative models reflect the capacity to deliver impactful and effective results for your business throughout the entire technical process.
Working with a Build-Operate-Transfer (BOT) approach, not only do we avoid vendor lock-in but we also allow our multidisciplinary teams to facilitate a gradual transfer of knowledge and ownership to your organisation.
The Transformation Office leads and enables the successful digital transformation of the organisation, ensuring strategic goals are achieved through effective change management.
It's possible to unleash transformation leveraging four pillars:
- Digital and Cultural Transformation: experience a guided management shift through a collaborative knowledge-driven approach, fostering an agile culture and a tailored operative model.
- Product Vision Maximising Value: our dedicated teams use a value-focused transformation roadmap with metric-driven priorities aligning with all team members.
- Multidisciplinary Team Model: collaborative and skilled teams are available to support your specific team needs. We offer support in critical centres of excellence and expertise in key areas such as business or technology.
- Business Results and Evaluation: we will take care of defining the right KPIs to monitor the return of your company's transformation.
Critical teams are ready to introduce a dynamic pace and rhythm to both planning and execution. Together we will optimise your business goals through effective change management.
