Our Purpose

Contributing to Better and Safer World

Better technologies, better ways of working, and more inclusive communities.

Our purpose drives what we do and why we do it.

We are committed to using the power of technology to help our customers, our communities, our employees and the planet around us – thereby contributing to more sustainable ways of working.
During the 25 years of our existence, we have been following a path aligned with our mission: to contribute to a better and safer world.

Benefit Corporation

Created in the United States to recognize companies' good social and environmental practices. As a Benefit Corporation, our goal goes beyond simple profit. We position ourselves to act at the level of Triple P - People, Planet & Profit. This commitment is part of our vision to use business and technology as a force for good - both today and in the future.
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We are proud to stand by the following commitments:

5% Pledge

We direct 5% of our annual profits to impact the communities around us.

Ten Times

The difference between the highest and lowest salaries in the company cannot exceed the factor of 10.

Diversity, Equity and Inclusion

Foster diversity, inclusion and equal opportunities, promoting a more inclusive and creative workplace.

Education

Reduce inequalities in education access, and support reskilling, upskilling and digital inclusion.

Internal Social Responsibility

Ensure a caring, healthy and challenging workplace centered on community spirit.

Environment

We are committed to become a carbon neutral company and leave a positive environmental impact.

Our Impact

Ensuring impact through
Sustainable Development Goals

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Quality Education

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Gender Equality

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Decent Work and Economic Growth

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Industry, Innovation and Infrastructure

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Reduce Inequalities

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Sustainable Cities and Communities

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Climate Action

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Commitment

We engineer change helping to build a better and safer world

For nearly a quarter of a century, we have invested in research, development, social responsibility initiatives, communities and technologies, with the goal of positively impacting the world around us. We’re proud of our talented people who have contributed to our story, lending their engineering excellence, pushing the boundaries of what’s possible, and ensuring we develop technology for good.

Ethics and Trust

Business Integrity

Trust is at the heart of Critical Software. We pride ourselves not just on what we do, but how we do it. We set ambitious standards for transparency, integrity, ethics, safety and wellbeing. We promote a caring, healthy and challenging workplace centered on community spirit, and focused on helping build a better and safer world (for everyone!).
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Philanthropic Support

Grow our local economies and participate in sustainable causes

Philanthropic support is a central strategic activity within our company's Sustainability action plan, aimed at building a better and safer world.

Critical Fit promotes physical activity while supporting meaningful causes. It encourages individual and team sports initiatives that foster physical wellbeing while making a difference. Every step, kick, or stroke contributes to a greater purpose, strengthening bonds and supporting charities.

The Match-Up campaigns combine the generosity of our employees with company-matched contributions to support those in need. These campaigns are designed to respond to urgent humanitarian crises and other significant social challenges by channeling donations to key organisations.

The Solidary campaigns are an initiative that takes place on a quarterly basis, with the aim of giving the opportunity to entities that are on the waiting list to be helped and that have not been the target of financial support.

Critical Software responded to various ad-hoc requests for philanthropic support across multiple areas of intervention, demonstrating our commitment to making a positive impact in diverse sectors.

In 2023, we launched our first corporate volunteering program, offering up to three working days per year for volunteering. Whether assisting disadvantaged children in their education or contributing to biodiversity preservation, Critical Software provides a variety of activities for our community to engage in or allows them to dedicate this time to causes they care about most.

Programmes that we believe make a difference

We proudly directed our resources to education, culture, inclusion and diversity, social vulnerability, entrepreneurship, and environmental stewardship. This commitment reflects our belief in promoting the economic, social and environmental flourishing of our communities.

01/ Neurodiversity Talent Programme

Equity, Diversity and Inclusion

In 2021, Critical Software, in partnership with Specialisterne, launched an innovative initiative to recruit, train, and onboard professionals with Autism Spectrum Disorder (ASD) into its software engineering teams. This initiative, a first in Portugal, it’s already recognised worldwide and reflects Critical Software's strong commitment to promoting a diverse and inclusive workplace.
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Critical Software Image
02/ Companhia do Estudo and TUMO

Equitable access to Education

Our mission is to ensure equitable access to education. For that we have “Companhia do Estudo”, that aims to reduce school failure and dropout rates, broaden horizons, and inspire, especially those from socio-economically disadvantaged backgrounds, and TUMO that allows young people to develop their technological and creative skills.
01/ Renewable energy in facilities

Sustainability

Critical Software is dedicated to diminishing our carbon footprint and operating within our planet's limits. In all offices where we have autonomy (Coimbra, Lisbon, Porto, Vila Real), we hire renewable energy. At our main office in Coimbra, we generate 25% of our energy needs using photovoltaic panels installed.
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Critical Software Image
02/ Promote a circular economy

Reduce, Reuse, Recycle

Our comprehensive water, waste, and plastic reduction strategies include eliminating plastic coffee cups and water bottles since 2020. Through our commitment to reuse and sustainability, we also successfully donated a variety of IT equipment and furniture to 24 local organizations. These efforts demonstrate our commitment to sustainable practices and environmental stewardship.
01/ Lisbon Critical Hub

Innovative and Sustainable Entrepreneurship

The Critical Hub aims to create synergies and promote innovative businesses and ideas. It represents the intersection of innovation, creativity, and the development of sustainable technological solutions for the community.
Critical Software Image
Critical Software Image
02/ Portugal Community Fund

Vibrant and Impactful Communities

We are part of the Portugal Community Fund, that supports international entrepreneurs and early-stage startups looking to establish themselves in Portugal. The fund aims to help founders grow their businesses, expand into new markets, and connect with investors and partners in Portugal’s dynamic entrepreneurial landscape.