A New Best Practice Guide to Navigating Digitalization Challenges

Digitalization has become a key driver of efficiency, innovation, and competitiveness, especially in highly regulated industries. Yet, despite its potential, many digitalization initiatives still struggle or fail due to avoidable mistakes made early in the journey.  

We’ve seen platforms built to solve one problem and then collapse under the weight of complexity. Data lakes with no purpose. Cloud migrations just shift the mess. The truth? Digitalization only works when it’s grounded in real needs. Want better diagnostics? Start with clean, usable data. Want smoother lab ops? Fix interoperability. Want AI? Make sure your data isn’t garbage. 

To help organizations navigate these challenges, we’ve published a new best practice guide: An (Almost) Hassle-Free Digitalization Journey. 

Based on Critical Software’s hands-on experience across multiple industries, this guide highlights some of the most common pitfalls encountered during digitalization initiatives, and, more importantly, how to avoid them. It covers essential topics such as defining the right starting point, understanding what digitalization should (and should not) mean, dealing with data and interoperability challenges, and preparing organizations for continuous evolution rather than one-off change. 

The guide does not promise a shortcut or a silver bullet. Instead, it provides a practical, experience-based perspective aimed at helping teams identify risks early, reduce unnecessary friction, and build a stronger foundation for long-term digital success. 

If you’re planning or already executing a digitalization initiative, this guide is a solid starting point for making more informed decisions — before complexity and costs escalate. 

Read the full best practice guide here.