Critical Software & SKAN AG: Transforming Automation in Aseptic Processing Through Agile Innovation

In the fast-evolving world of digital transformation, synergies between companies are the key to unlocking growth and operational excellence. The relationship between Critical Software and SKAN AG (SKAN) shows what collaboration, shared vision, and alignment can accomplish in the pursuit of technological and cultural innovation. From the early days of pilot projects to comprehensive consultancy engagements, the partnership has matured into a model of strategic cooperation in the automation and pharmaceutical technology sectors. 

The partnership began in 2022 in the automation domain, working to improve workflows and make pharmaceutical processes more efficient. SKAN, as an isolator manufacturer, plays a pivotal role in ensuring aseptic containment and compliance with GMP (Good Manufacturing Practices) standards, particularly in the integration of automated filling lines and barrier systems. 

The foundation of the Critical Software-SKAN partnership lies in mutual trust, built through successful project deliveries, diligent communication, and a shared commitment to continuous improvement. Team members from both sides have demonstrated openness and gratitude, fostering a culture that values both results and collaborative journeys. This trust is further reinforced through regular debriefs and retrospectives, where lessons learned are shared and future improvements are identified together. 

Embracing Lean Agile and Digital Transformation 

The partnership of Critical Software with SKAN AG has developed across complex, rapidly changing projects driven by real-world constraints and shifting priorities. Like many long-standing relationships, it hasn’t always been seamless, but it has been fruitful, most notably when both teams embraced transparency and problem solving. 

Technically, the projects are multi-domain. Teams have worked with Siemens S7 and Allen- Bradley PLCs, developed interfaces using ReactJS, and integrated automation systems with isolator technologies. This work required technical know-how and close integration across areas of expertise: automation engineers and software developers, UX designers and scrum master’s each had a role to play. 

One of such initiatives is the Sphere Health project, aimed at delivering state-of-the-art aseptic solutions tailored to customer specifications. These solutions required formal certification, demanding that all development and testing activities comply with rigorous standards such as GAMP5. To meet the challenge, Critical Software scaled up multidisciplinary teams and adopted Agile practices supported by Continuous Integration/Continuous Delivery pipelines. The working model was co-designed with the client, including a dedicated knowledge academy to onboard new team members and maintain quality across the board. 

Key Metrics and Milestones: 

• Fast and effective onboarding between Critical Software and SKAN teams. 
• Pilot project validation that helped test and refine new approaches. 
• Team structures adapted over time to meet evolving project needs. 
• Certified deliveries aligned with GAMP5 and other regulatory standards. 

These experiences are now shaping how both companies approach future work, especially as they explore digital twins, remote collaboration, and more modular, scalable solutions. The focus remains on building practical, reliable systems that meet real operational needs. 

Looking Ahead 

Although the partnership initially focused on cross-functional teams working in PLC development, it has since expanded to include technologies such as 3D, ReactJS, and UX, among others, each contributing to ensure holistic solutions. Scrum masters, engineers, and consultants coordinate product strategy, sprint planning, retrospectives, and team ceremonies, ensuring that progress is continuous and meaningful. 

Rooted in shared respect, this partnership fosters adaptability, active listening, and continuous innovation. Both companies recognise that true transformation is as much about people and culture as it is about technology. Workshops, design reviews, and constant feedback loops help ensure that products are intuitive and deliver real value to end users. As a result, Critical Software and SKAN consistently deliver high-impact solutions that meet regulatory standards and exceed client expectations. 

Our collaboration is more than a successful project; it defines a culture of appreciation, open communication, and the pursuit of excellence in both technology and teamwork. Expressions of gratitude, timely feedback, and genuine camaraderie underscore a partnership that is as rewarding personally, as it is professionally. 

As the teams continue to work together on digital transformation, lean agile adoption, and modular product development, the future promises deeper collaborations, greater impact, and more innovation. With the expansion of digital twins and AI in pharmaceutical automation, the Critical Software-SKAN partnership is well-positioned to lead the next generation of intelligent, secure solutions.