UX and UI are the same thing

It’s confusing to many, especially those who are not familiar with the field of User Experience Design (UxD), but UX and UI are not the same thing.

User Experience

UX is how people respond to what they experience. It refers to users' perspectives, thoughts and feelings when using a digital product or service – and how effectively they can work with and understand it.


User Interface

UI consists of the colours, text fonts, buttons users click on, images, sliders, forms, screen layouts and all the other visual elements that users interact with.


UxD is a process of creating digital products and services that works by consistently validating assumptions through user research and testing.


Having a well-designed UI is an essential part of providing a good experience for users. Nonetheless, great design starts with the UxD activities of understanding and defining users’ problems and solving them.


The user experience is the result of users' interactions with a product or service, which means that user experience includes, but is not limited to, a user interface.


The user interface is the graphical layout of an application, the part of UxD that focuses on looks and style. It contributes to the way a product is perceived, making its interface more attractive and leading to a better user experience. Apart from this overlap, the fact that the acronyms are similar can also add to the confusion!


UX and UI are not the same thing but both are essential for the success of a product or application.

We’ll be happy to help you in any way we can.

If you’d like to get in touch, please fill in the form or drop us an email at info@criticalsoftware.com.